Donate search
close

Share

  • Facebook
  • Twitter
  • send Email
  • print Print

Have a Low Uber Rating? Your Riding Privileges Could Soon Be Revoked.

Gabriella Hoffman
by Gabriella Hoffman Read Profile arrow_right_alt

Uber yesterday updated its Community Guidelines to ensure users with good behavior are rewarded. The big takeaway from this announcement, however, is the ride-sharing company could give users the boot if they maintain a bad rating.

On the “Ratings-Based Rider Deactivations” provision spelled out in a press release, the company elaborated on the proposed policy:

Riders may lose access to Uber if they develop a significantly below average rating. Riders will receive tips on how to improve their ratings, such as encouraging polite behavior, avoiding leaving trash in the vehicle and avoiding requests for drivers to exceed the speed limit. Riders will have several opportunities to improve their rating prior to losing access to the Uber apps.

Uber further explained that respect between riders and drivers is a “two-way street, and so is accountability.” They stressed that only a small number of riders would be adversely affected by this policy update.

NPR reported that if a user’s rating dips below 4.6, for instance, that puts their riding privileges in jeopardy.

Uber has been in crisis mode after the death of a South Carolina student who mistook someone for an Uber driver and after some of its drivers unsuccessfully protested in favor of unionizing.

What do you think of Uber’s new policy on ratings?

Share

  • Facebook
  • Twitter
  • send Email
  • print Print

Advertisement

More Top Stories

Fox Poll: Majority Favors Impeachment And Removal

Republican defenses of Trump are falling flat outside the party faithful.

Republicans Should Be Concerned About Apple News

There was a time not too long ago that you could get on Linked In and see that many of the people who were in charge of Apple News were people had previous ties to various left-wing news outlets, thin …

The Reality of the Virgin Birth

The United States is currently embroiled in another political controversy. Next week, there will be another one. Each one will distract us. We should work hard to not be distracted from Christmas. We …